Better IT Support
Unlimited Help Desk Support
15 Minutes Response Time
Affordable Pricing
Cloud Computing
Tier -4 Data Center
99.99% Uptime
8x5 Tech Support

Tickets

  • 7:14 AM @ Elbert's computer having issues with internet speed. Remoted in. Tested file from different locations. its just temp issue with microsoft one drive.
  • 7:29 AM @ Dorothy called. She cant login to her computer. Did reset her pass. All set
  • 8:16 AM @ Kathleen said sonos is not working. Remoted into small PC. checked sonos player. reinstalled. all set.
  • 9:21 AM @ Betty called. cant print. remoted in. there was some pending prints. deleted them. restarted print spool service. all set
  • 9:49 AM @ Frank created ticket. Cant start auto insurance software. checked logs. restarted computer helped to fix. all good.
  • 10:13 AM @ Hellie called saying computer wont boot up. Screen is all black. I remoted in and tested admin user is fine. Created new profile for her and moved data. all set

Data Center Monitor

  • T01B: OK | T01A: OK
  • T01C: OK | T01D: OK
  • 2024-12-08 Maintenance work on mirror Resolved - We have successfully completed the maintenance work. Affected systems: Mirror
  • 2024-12-08 Maintenance emergency power system in FSN1-DC10 Resolved - The Maintenance work is completed.
  • Maintenance work on the Server Monitoring System (SysMon) Status: Resolved Affected systems: sysmon Start: 2024-12-08 16:00 UTC+0 – Ends on: 2024-12-08 16:26 UTC+0 Description In the mentioned period, we will perform maintenance work on the Server Monitoring System (SysMon), which will make it unavailable for a short time.

Computer Maintenance

24/7 technical support over the phone or through an online chat. Operating system, software installation and troubleshooting support, virus and spyware removal.

Cloud Computing & Server Maintenance

Do you have computers/servers on cloud? We take care of them for you. Server Maintenance, server backup.

Network / Internet

You’ve established a stable, secure and reliable network. Now you need to have peace-of-mind that you have the right network maintenance services in place for your networking and SAN solutions.
Cisco Firewall Wireless

Phone / Voip

The modern VoIP system not only provides a reliable and unlimited telephony solution but it also includes features like caller ID, video conferencing, SMS, and even faxing to help businesses communicate better.
IP Phones / Cisco Call Manager Online Faxing VOIP for Business

Web Services

We build websites and help businesses and organizations with search engine optimization, email marketing, website hosting and more.
Web Design SEO Web Hosting Email Marketing

Custom Software Development

From custom software development with the latest tech to automated quality assurance, you get all types of software development services to help you build, sustain, and modernise enterprise software — as well as our extensive 10-year expertise in building IT solutions.

Managed IT Services


“Managed services” most commonly refer to an outsourced IT service provider overseeing and managing your IT solutions. IT solutions overseen and managed by a managed services provider (MSP) typically include networks and servers, software and technology infrastructures, data backup systems, and overall network security and risk management.

Cloud Computing


Simply put, cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale. You typically pay only for cloud services you use, helping you lower your operating costs, run your infrastructure more efficiently, and scale as your business needs change.

Firewall, Internet, Switch


Do you have issues with your internet? We can help you get rid of network issues forever. Network testing and monitoring, Overseeing network security & risk mitigation, Connectivity and bandwidth.Another common reason for connectivity issues is data server failure. Router issues can also be the source of the problem. Any equipment failure can lead to a complete network failure.

Server Maintenance


Active directory, Windows Server 2008,2012,2019,2022, Server Backup, Shared folders, One drive. Server Maintenance is the process of keeping the server updated and running to ensure that the organization's computer network is operating smoothly. Verify your backups are working.Check disk usage.Monitor RAID Alarms.Update Your OS.Update your Control Panel.Check application updates. Check for hardware errors.Check system security.

Computer Services, IT Support in Arlington VA

Live Remote Desktop Support, 24/7 Emergency Support, On-Site Support and Troubleshooting, Server & Network Device Packing and Crating,Server & Network Device Installation and Relocation. We manage the end-end product life cycle IT support services covering device delivery, relocation, break-fix, repair, maintenance, and remote & on-site support. Arlington county is situated in Northern Virginia on the southwestern bank of the Potomac River directly across from the District of Columbia, of which it was once a part, under the name Alexandria County.
Contact
Stargate Works, LLC
P: (888) 217-7317 | support@stargate-works.com
A: 12001 Sunrise Valley Dr. STE 400
Reston, VA 20191